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Objective ~ User Experience or User Interaction Design Role

Continuing thrust to provide leadership in user experience design that positively impact product usability, market penetration, and brand lustre. Desktop or web, social networks, online apps/communities/games, avatar chat.

Career Summary

Working since 1995 in user experience/interaction design for corporate websites, intranets, social networks, and Win32 applications. Delivered successful projects for such as Netscape, Sun, Etek Dynamics, American Express, and US Airways. End-to-end UX design, testing, release ownership. Instrumental in extracting user needs, driving creation of task flows, wireframes, paper prototypes. Exceptional skills with integration of UXD and Agile processes.

See LinkedIn profile and recommendations.

Contracts and Employment

Senior User Experience Designer, Serena Software 2008 - 2009
  • Worked with product managers and end users to create detailed use cases and interaction models from market requirements, allowing us to build exactly what was necessary
  • Collaborated with engineering to craft wireframes and clickable prototypes, reducing build cycles
  • Drove all usability program design and testing, in a user-centric process
  • Ensured all product designs met industry heuristics and story acceptance criteria
  • Created a body of UX acceptance principles for stories that touch the UI, reducing usability bugs
  • Adapted the UXD process to Agile sprint and release code freezes, avoiding lost testing cycles
  • Led a cross-product usability forum, defining direction of Serena's UX program
Senior User Experience Designer, US Airways (contract) 2007 - 2008
  • Drove user experience design for company's online call center application, resulting in user-based spec
  • Facilitated domain expert sessions, developing effective mental models via structured exercises, ensuring we designed the features users needed
  • Communicated models as flows to the design team and to development, thus representing the user's voice to developers
  • Performed usability testing at all stages beginning with paper wireframes and abstract prototypes, ensuring our assumptions about the user were validated
Flash Interaction Design and Coding, Enlighten (contract) 2007
  • Designed and scripted interactive Flash components of online social network Be-Bratz.com
  • Created central Flash avatar structure to permit scripted animation
  • Incorporated play-dependent avatar life parameters into scripted look and behavior
  • Coordinated multi-disciplinary team across several creative companies (animators and engineers), ensuring art assets did not have to be redesigned
  • Defined load strategies, custom Flash rooms, animated keyframe art, thus providing an architecture
  • Interpreted verbal client specs into working prototypes and designs, thereby validating client requests and providing useful working drafts
More...

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Skills and Tools

Manager, mentor, team lead ~ vision and thought leader ~ user research, user personas, sitemaps, user flows ~ user stories, wireframes, color comps ~ use case analysis ~ usability testing and heuristics ~ prototypes, functional specifications ~ creative copy, marketing and technical writing ~ Agile - UX integration ~ methodology presentations ~ portals and social networking. Skills include various HTML (12 years), DHTML and CSS (8 years) tools, practical knowledge of HCI, CHI, UXD, UI, UX, Silverlight, Flash, Flex and similar motifs.

Photoshop, Illustrator, Visio, ImageReady, Flash, IconCool, Axure RP Pro, iRise Studio, Homesite, Dreamweaver, Cakewalk Home Studio, FTP, PSCP, Putty, Perforce and CVS, Webex, Camtasia, MS Office, etc.